15 Must Questions to Ask Before Choosing Your Website Maintenance Agency

It is not necessary to build a high-quality website that provides visitors with excellent content. To ensure that a website works as it should, it needs continuous maintenance at every level. Otherwise, you risk losing customers and bringing into question your professionalism. This article will make you wise enough to choose the right.

In order to guarantee that your website is in the best possible hands, you need to ask the Website Maintenance Agency the following questions:

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  1. Do you have a predefined onboarding & ongoing process for Website Maintenance? If yes, please explain.

An agency providing website maintenance services must have a predefined process for all phases of the service journey. Predefined processes ensure that the deliverability will not be compromised in any scenario and the approach must towards safety and security of the project. 

A Predefined Onboarding Process must contain below:

 

  • How the Support team will initiate the project?
  • What all initiation tasks will be done?
  • What Reports will be sent upon completion of the initiation process?

A Predefined Ongoing Process must answer the below questions: 

 

  • At what frequency and what are the scheduled activities that will be carried out?