Business Operations is the compilation of all the activities carried out inside a company that keep it running and generating revenue.
In standard business plans, the operations section is dedicated to helping business owners understand what systems, tools, people, and processes will be needed for the company business model to function.
A few examples of business operations:
- Creating and maintaining key systems needed to run a business, including customer service, billing, communications, marketing, deliver, and backup
- Creation of processes, tools, and players for key systems within the business
- Management of systems that control access and login information
- Establishing decision-making guidelines for team members
- Creation and maintenance of your Standard Operating & Procedures (SOP) guide
- Setting up effective backup systems to control company information
- Creation and management of systems that process payments
- Implementation of business tools and software to manage multiple systems
- Managing the process of delivering products and services to customers
The operations area is a constant segment of your business and requires daily attention.
And this where most women business owners get stuck!
In the beginning stages of your business, it was just you. Just you making all the daily decisions and executing the many tasks that must be performed each day to accomplish goals and strengthen your business model.
As your business model proved successful, the endless task list began to increase exponentially. Business decisions and responsibilities increased. Quiet, creative, and productive time to focus on growing the business was more and more limited and many times downright non-existent.